What is ITIL?
The Information Technology Infrastructure Library (ITIL) is a set of useful practices for creating and improving an ITSM process. It is intended to help businesses manage risks, increase customer relations, establish cost-effective practices, and create stable IT environments for growth, scale, and change. In short, an ITIL Practitioner is an expert in continuously growing IT service development processes.
You have to pass the PRINCE2 Foundation exam to receive the certification credential. To increase the effectiveness of your study and make you familiar with the actual exam pattern, we provide the following sample questions. Our 