Pega CPDC Certification Exam Syllabus

CPDC dumps PDF, Pega CPDC Braindumps, free PEGACPDC88V1 dumps, Decisioning Consultant dumps free downloadTo achieve the professional designation of Certified Pega Decisioning Consultant from the Pega, candidates must clear the CPDC Exam with the minimum cut-off score. For those who wish to pass the Pega Decisioning Consultant certification exam with good percentage, please take a look at the following reference document detailing what should be included in Pega PEGACPDC23V1 Exam preparation.

The Pega CPDC Exam Summary, Body of Knowledge (BOK), Sample Question Bank and Practice Exam provide the basis for the real Certified Pega Decisioning Consultant (CPDC) exam. We have designed these resources to help you get ready to take Certified Pega Decisioning Consultant (CPDC) exam. If you have made the decision to become a certified professional, we suggest you take authorized training and prepare with our online premium Pega Decisioning Consultant Practice Exam to achieve the best result.

Pega CPDC Exam Summary:

Exam Name Certified Pega Decisioning Consultant
Exam Code CPDC
Exam Fee USD $175
Exam Duration 90 Minutes
Number of Questions 60
Passing Score 70%
Format Multiple Choice Questions
Books / Trainings Class Schedule
Schedule Exam Pearson VUE
Sample Questions Pega PEGACPDC23V1 Exam Sample Questions and Answers
Practice Exam Certified Pega Decisioning Consultant (CPDC) Practice Test

Pega Decisioning Consultant Syllabus Topics:

Topic Details Weights
Next-Best-Action concepts - One-to-one customer engagement
- Optimize the customer value in the contact center
- Essentials of always-on outbound
- Define the starting population
- Optimize the next-best-action strategy
Actions and treatments - Define and manage customer actions
- Present a single offer on the web
- Define an action for outbound
Engagement policies - Define customer engagement policies
- Create an engagement strategy
- Customer journeys
Contact policy and volume constraints - Avoid overexposure of actions
- Avoid overexposure of actions on outbound
- Limit action volume on outbound
AI and Arbitration - Action arbitration
- Action prioritization with AI
- Prioritize actions with business levers
Channels - Real-time containers
- Create a real-time container
- Send offer emails
- Share action details with third-party distributors
Decision strategies - Create and understand decision strategies
- Create engagement strategies using customer credit score
- Create eligibility rules using customer risk segments
Business agility in 1:1 customer engagement - Agility in a customer engagement project
- Change management process
- Building your business operations team
- Life cycle of a change request
- Change request types
- Launching a new offer on web
- Updating existing actions
- Implementing business changes using Revision Manager

Both Pega and veterans who’ve earned multiple certifications maintain that the best preparation for a Pega CPDC professional certification exam is practical experience, hands-on training and practice exam. This is the most effective way to gain in-depth understanding of Pega PEGACPDC23V1 concepts. When you understand techniques, it helps you retain Pega Decisioning Consultant knowledge and recall that when needed.

Your rating: None Rating: 4.9 / 5 (103 votes)