I was very weak in certain areas like Leadership, Strategic Plan Development, and Deployment, etc. The questions in the mock tests here covered the entire syllabus of ServiceNow CSA Exam. This helped me cover-up the weak areas and even strengthen the topics i knew very well. At the end of the practice of 2 months for ServiceNow Certified System Administrator, i mastered the syllabus and started achieving the flying colours. I am quite relieved with my hard work here.