ServiceNow CIS-EM Certification Exam Syllabus

CIS-EM dumps PDF, ServiceNow CIS-EM BraindumpsTo achieve the professional designation of ServiceNow Certified Implementation Specialist - Event Management from the ServiceNow, candidates must clear the CIS-EM Exam with the minimum cut-off score. For those who wish to pass the ServiceNow CIS-EM certification exam with good percentage, please take a look at the following reference document detailing what should be included in ServiceNow Event Management Implementation Specialist Exam preparation.

The ServiceNow CIS-EM Exam Summary, Body of Knowledge (BOK), Sample Question Bank and Practice Exam provide the basis for the real ServiceNow Certified Implementation Specialist - Event Management (CIS-EM) exam. We have designed these resources to help you get ready to take ServiceNow Certified Implementation Specialist - Event Management (CIS-EM) exam. If you have made the decision to become a certified professional, we suggest you take authorized training and prepare with our online premium ServiceNow Event Management Implementation Specialist Practice Exam to achieve the best result.

ServiceNow CIS-EM Exam Summary:

Exam Name ServiceNow Certified Implementation Specialist - Event Management
Exam Code CIS-EM
Exam Fee USD $450
Exam Duration 90 Minutes
Number of Questions 65
Passing Score 70%
Format Multiple Choice Questions
Books / Trainings Event Management Fundamentals
Schedule Exam Webassessor
Sample Questions ServiceNow CIS-EM Exam Sample Questions and Answers
Practice Exam ServiceNow Certified Implementation Specialist - Event Management (CIS-EM) Practice Test

ServiceNow Event Management Implementation Specialist Syllabus Topics:

Topic Details Weights
Event Management Overview - IT Operations Management (ITOM) solution
- Define customer challenges
- Event Management key features and capabilities
- Graphical user interfaces (operator workspace, alert intelligence, dependency maps)
- Common Service Data Model (business, application, and technical services)
13%
Architecture and Discovery - Discovery and MID server architecture
- Event Management architecture and CMDB
- The monitoring process
- Install a MID server
13%
Event Configuration and Use - Event setup (event processing, event rules, event filter, event thresholds, operator workspace)
- Event Management process flow (event table, message key, event processing jobs, event field mapping, CI binding, best practices)
- Connectors (preconfigured, customized)
- Scripting (Regex, JavaScript, PowerShell)
- Event Management Troubleshooting (event errors, credentials)
34%
Alerts and Tasks - Alert defined (alert record attributes, scheduled jobs
- Alerts process flow (alert management rules, CI binding, priority scores, priority groups, incidents, best practices)
- Alert grouping (correlation rules, alert aggregation)
- Alert Intelligence
- Alert impact profile (impact tree, impact rules, cluster example, SLAs)
30%
Event Sources - Identify event sources
- Push vs. pull methods
- Use inbound actions
- Configure a monitoring connector
10%
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