You have to pass the CPOA exam to receive the certification from ServiceNow. To increase the effectiveness of your study and make you familiar with the actual exam pattern, we have prepared this ServiceNow Platform Owner Associate sample questions. Our Sample ServiceNow Certified Platform Owner Associate Practice Exam will give you more insight about both the type and the difficulty level of the questions on the ServiceNow Platform Owner Associate exam.
However, we are strongly recommending practice with our Premium ServiceNow Certified Platform Owner Associate (CPOA) Practice Exam to achieve the best score in your actual ServiceNow CPOA Exam. The premium practice exam questions are more comprehensive, exam oriented, scenario-based and exact match of ServiceNow Certified Platform Owner Associate exam questions.
ServiceNow Platform Owner Associate Sample Questions:
01. Why should the Head of Product mentor product management teams?
a) To reduce the need for product documentation
b) To build leadership capacity and improve product decision-making
c) To replace the need for engineering managers
d) To decrease the number of product managers needed
02. The Head of Product ensures multiple product lines operate under a shared __________ that aligns with company goals.
a) Vision
b) Database
c) Sprint backlog
d) License agreement
03. Which key responsibility ensures the platform consistently meets agreed service levels for availability and performance?
a) Coordinating Agile ceremonies
b) Monitoring system metrics and user experience
c) Writing technical specifications for developers
d) Managing financial reporting for the platform
04. What is the primary benefit of collaborating with design and engineering teams during feature development?
a) Increasing platform server capacity
b) Shortening the testing phase
c) Ensuring features are user-friendly and technically feasible
d) Reducing licensing fees
05. When managing dependencies between projects, what should a Program Manager prioritize?
a) Focusing only on the highest-budget project
b) Avoiding communication with other teams
c) Delaying dependent tasks until the end of the program
d) Synchronizing key deliverables to avoid bottlenecks
06. A Platform Owner schedules weekly __________ to identify and address any performance degradation before it impacts users.
a) Performance health checks
b) Code refactoring sessions
c) Vendor negotiations
d) New feature brainstorming
07. Which action best demonstrates the Product Owner acting as the “voice of the customer”?
a) Reviewing technical architecture designs alone
b) Translating customer requirements into user stories
c) Approving system-level network configurations
d) Writing SQL database scripts
08. Why is monitoring platform performance a critical responsibility for a SaaS Platform Owner?
a) To assess the design of office floor plans
b) To comply with HR onboarding procedures
c) To ensure uptime, speed, and user experience meet expectations
d) To determine team attendance rates
09. What is the primary reason a Platform Owner should collaborate closely with both technical and customer-facing teams?
a) To streamline internal HR processes
b) To implement new programming languages
c) To manage external vendor contracts
d) To balance system functionality with user needs
10. What is a primary responsibility of a ServiceNow Architect during requirements gathering?
a) Capturing both business and technical needs from stakeholders
b) Creating marketing strategies
c) Managing customer subscription renewals
d) Performing HR performance reviews
Answers:
Question: 01
Answer: b |
Question: 02
Answer: a |
Question: 03
Answer: b |
Question: 04
Answer: c |
Question: 05
Answer: d |
Question: 06
Answer: a |
Question: 07
Answer: b |
Question: 08
Answer: c |
Question: 09
Answer: d |
Question: 10
Answer: a |
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