ServiceNow CIS-SP Certification Exam Sample Questions

CIS-SP Dumps PDF, Service Provider Implementation Specialist Dumps, download CIS-Service Provider free Dumps, ServiceNow Service Provider Implementation Specialist exam questions, free online CIS-Service Provider exam questionsYou have to pass the CIS-SP exam to receive the certification from ServiceNow. To increase the effectiveness of your study and make you familiar with the actual exam pattern, we have prepared this ServiceNow Service Provider Implementation Specialist sample questions. Our Sample ServiceNow Certified Implementation Specialist - Service Provider Practice Exam will give you more insight about both the type and the difficulty level of the questions on the ServiceNow CIS-Service Provider exam.

However, we are strongly recommending practice with our Premium ServiceNow Certified Implementation Specialist - Service Provider (CIS-SP) Practice Exam to achieve the best score in your actual ServiceNow CIS-SP Exam. The premium practice exam questions are more comprehensive, exam oriented, scenario-based and exact match of ServiceNow Certified Implementation Specialist - Service Provider exam questions.

ServiceNow Service Provider Implementation Specialist Sample Questions:

01. A prospective customer is bound by a regulator that requires its records to be held in a data center in its own country. The provider's shared, domain-separated instance is hosted elsewhere and already serves twenty customers.
Which course meets the requirement?
a) A domain of its own on the shared instance, with the customer's company record set to that country.
b) A domain of its own on the shared instance, since no other customer's session can read what is held in that domain.
c) The customer's records replicated nightly from the shared instance to a second instance in that country.
d) An instance of its own, hosted in that country, because domain separation divides the records inside one instance and does not change where that instance holds them.
 
02. A provider is adding two applications to its shared, domain-separated instance. One documents no domain separation support at all; the other documents full support. Both will be switched on for customers whose records are already on the instance.
Which two statements should shape the provider's plan?
(Choose two.)
a) Records already on the instance keep the domain they carry today.
b) Every customer's users are shown the same records in the application that has no domain separation support, so no customer-specific data belongs in it.
c) Full domain separation support takes the provider's own staff out of its customers' records.
d) Each customer needs an installation of its own before either application's records can be kept apart.
 
03. A provider is preparing to load foundational data for a new customer onto its domain-separated instance.
Which two statements about that load are true?
(Choose two.)
a) Records created by the transform take the domain of the session that runs it.
b) The staged import set rows carry the domain the finished records will be created in.
c) A reference list every customer shares belongs in the global domain, where each customer's domain inherits it.
d) One transform map has to be built for each customer on the instance.
 
04. A provider publishes an open incident count for customer Woodgrove. The provider's service manager runs the report from a session in the provider's delivery domain, which sits above Woodgrove and two other customers, and reads 412. Woodgrove's own manager runs the same report and reads 96.
Which statement explains the two figures?
a) Aggregate figures are calculated before separation is applied, so only Woodgrove's number reflects it and the provider's is a raw table count.
b) The provider's figure counts the same incidents more than once, once for each customer domain beneath the delivery domain.
c) A report returns what the session running it reaches, so each total is right for where it was run.
d) The report's filter was saved against the provider's delivery domain, so Woodgrove's run applied a narrower condition than the provider's did.
 
05. A provider publishes one hardware request in the shared Service Catalog. Its fulfillment task is generated by a global record on which the provider named Trey Research's own support group as the assignment group, because Trey Research was the first customer live on it. Requests from the other customers now generate tasks that never appear in any of their queues, and the provider intends to go on publishing a single shared item.
What is the sound correction?
a) Give each customer's fulfillers a visibility group naming Trey Research's domain.
b) Move Trey Research's support group into the global domain so that every customer's requests can be assigned to it.
c) Publish a copy of the hardware request in each customer's domain, each naming that customer's own group.
d) Have the global record resolve the assignment group from the domain the request belongs to instead of naming one group, since a group inside one customer's domain is unreadable from every other.
 
06. A provider serves eight customers from one instance and plans to publish a Service Portal for them.
What must be built so each customer's users meet their own content?
a) One portal, with each customer's users given a role that admits them to their own content.
b) One portal, with an access control rule written for every catalog item and knowledge article it surfaces.
c) One portal, published at a single address, because what it offers is filtered by the domain the signed-in user belongs to.
d) Eight portals, one per customer domain, each published at its own address.
 
07. An incident belongs to customer domain Fourth Coffee. A provider fulfiller whose session is running in the provider's service desk domain reaches the incident through their group's visibility of Fourth Coffee, adds work notes and closes it.
What is the incident's domain once that update is saved?
a) The provider's service desk domain, taken from the session that saved it.
b) Fourth Coffee, unchanged, because a record's domain is settled on insert and an update does not revisit it.
c) The global domain, which is where a record is moved once it has been worked on from more than one customer's domain.
d) Whichever of the two domains sits higher on the map, so that both parties, provider and customer, keep sight of it.
 
08. Customer Litware has two operating subsidiaries whose service desks must not see each other's tickets, while Litware's central IT team has to work the tickets of both. Litware's domain already sits beneath the provider's domain, and all three teams currently work from it.
How should the provider model this?
a) Create a domain for each subsidiary, as siblings of Litware's domain, and add a contains relationship from each subsidiary domain to the other.
b) Move each subsidiary's service desk into a separate domain beneath the provider's domain, alongside Litware's own.
c) Keep all three teams in Litware's domain and give each service desk a visibility group naming its own subsidiary's tickets.
d) Create a domain for each subsidiary beneath Litware's domain, move each service desk's users into their own subsidiary domain, and leave central IT working from Litware's domain.
 
09. Lamna Healthcare wants to maintain its own catalog items and knowledge articles on the provider's shared instance, rather than raising a change request for every wording tweak. The provider agrees, on the condition that nothing Lamna's administrator does can reach another customer.
How should that administrator's account be set up?
a) In the provider's own domain, with access controls written to keep them out of the other customers' records.
b) In Lamna Healthcare's own domain, with the roles the work needs and nothing that widens the session.
c) In Lamna Healthcare's domain, with a visibility group naming that same domain attached to their group.
d) In Lamna Healthcare's domain, with the domain_expand_scope role added so that they can administer everything their own domain holds.
 
10. The provider publishes a global knowledge article answering a common billing question, and every customer's users are offered it today. Adventure Works has negotiated different billing terms and needs its own answer to that same question, while the other customers must go on getting the original one.
What does the provider have to do?
a) Write Adventure Works its own article in that customer's domain, then narrow the original so it is no longer published to everyone.
b) Create the Adventure Works article in that customer's domain and point it at the global article through sys_overrides, so the original is suppressed for that domain alone.
c) Attach a visibility group to Adventure Works so its users reach the new article.
d) Edit the global article to carry both sets of billing terms, marking which one applies to which customer.

Answers:

Question: 01
Answer: d		 Question: 02
Answer: a, b		 Question: 03
Answer: a, c		 Question: 04
Answer: c		 Question: 05
Answer: d
Question: 06
Answer: c		 Question: 07
Answer: b		 Question: 08
Answer: d		 Question: 09
Answer: b		 Question: 10
Answer: a

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