ServiceNow CIS-SM Certification Exam Syllabus

CIS-SM dumps PDF, ServiceNow CIS-SM Braindumps, free CIS-Service Mapping dumps, Service Mapping Implementation Specialist dumps free downloadTo achieve the professional designation of ServiceNow Certified Implementation Specialist - Service Mapping from the ServiceNow, candidates must clear the CIS-SM Exam with the minimum cut-off score. For those who wish to pass the ServiceNow Service Mapping Implementation Specialist certification exam with good percentage, please take a look at the following reference document detailing what should be included in ServiceNow CIS-Service Mapping Exam preparation.

The ServiceNow CIS-SM Exam Summary, Body of Knowledge (BOK), Sample Question Bank and Practice Exam provide the basis for the real ServiceNow Certified Implementation Specialist - Service Mapping (CIS-SM) exam. We have designed these resources to help you get ready to take ServiceNow Certified Implementation Specialist - Service Mapping (CIS-SM) exam. If you have made the decision to become a certified professional, we suggest you take authorized training and prepare with our online premium ServiceNow Service Mapping Implementation Specialist Practice Exam to achieve the best result.

ServiceNow CIS-SM Exam Summary:

Exam Name ServiceNow Certified Implementation Specialist - Service Mapping
Exam Code CIS-SM
Exam Fee USD $450
Exam Duration 130 Minutes
Number of Questions 60
Passing Score Pass / Fail
Format Multiple Choice Questions
Books / Trainings Service Mapping Fundamentals
Service Mapping Advanced Simulator
Service Mapping Advanced
Schedule Exam Webassessor
Sample Questions ServiceNow CIS-Service Mapping Exam Sample Questions and Answers
Practice Exam ServiceNow Certified Implementation Specialist - Service Mapping (CIS-SM) Practice Test

ServiceNow Service Mapping Implementation Specialist Syllabus Topics:

Topic Details Weights
Service Mapping Pattern Design - Pattern Designer (Debug, Steps, Temp variables, Command Line Console)
- Operations (Match, Parse variable, Parse file, Parsing strategies)
- Scripting (WMI, SSH, Regex, Command Line, SNMP)
- Application Identification and Connection Sections (Patterns, Identification and Connection Sections, Troubleshooting)
Service Mapping Configuration - Setup and Configuration (Configuration files, Tuning, Applications, IP ranges, MID Servers, Icons)
- Service Configuration (Entry points, CI Types, Credentials, Service Maps, Schedules, Service Groups, Technical Services, Service creation)
- Service Mapping Process Flow (Process flow, Troubleshooting, Discovery Log)
Discovery Configuration - Discovery Setup and Config (Behaviors, Clusters, IP Services, Schedules, MID Servers)
- Discovery Process Flow (PCIE Phases, ECC Queue, Status, Discovered Device)
- Discovery Troubleshooting (Discovery Errors, Authentication Errors, Duplicates, Credentials)
Event Management - Event Setup and Configuration (Event Processing, Event Rules, Event Mapping Rules, Operator Workspace)
- Alerts (Task Templates, Alert Rules, CI Binding)
- Event Management Solution (Business Value, Definition, Positioning, Customer Conversations)
Configuration Management Database - CI Class Management (CMDB Health Dashboard, CI Class Manager, CMDB Tables, Reclassification, CMDB Relationships)
- CMDB Identification and Reconciliation (Identification Rules, Reconciliation Rules, Datasource Precedence Rules, CMDB De-duplication Tasks)
Service Mapping Engagement Readiness - Scoping (Service definition, Shared services, Licensing, Supported Applications)
- Planning (Implementation Skill Sets, MID Server Requirements, Implementation Requirements, Security Requirements)
- Operationalizing IT (Measurable KPI improvements, Service Mapping Benefits, Service Mapping Use Cases)

Both ServiceNow and veterans who’ve earned multiple certifications maintain that the best preparation for a ServiceNow CIS-SM professional certification exam is practical experience, hands-on training and practice exam. This is the most effective way to gain in-depth understanding of ServiceNow CIS-Service Mapping concepts. When you understand techniques, it helps you retain ServiceNow Service Mapping Implementation Specialist knowledge and recall that when needed.

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