To achieve the professional designation of ServiceNow Certified Implementation Specialist - IT Service Management from the ServiceNow, candidates must clear the CIS-ITSM Exam with the minimum cut-off score. For those who wish to pass the ServiceNow IT Service Management Implementation Specialist certification exam with good percentage, please take a look at the following reference document detailing what should be included in ServiceNow CIS-IT Service Management Exam preparation.
The ServiceNow CIS-ITSM Exam Summary, Body of Knowledge (BOK), Sample Question Bank and Practice Exam provide the basis for the real ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) exam. We have designed these resources to help you get ready to take ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) exam. If you have made the decision to become a certified professional, we suggest you take authorized training and prepare with our online premium ServiceNow IT Service Management Implementation Specialist Practice Exam to achieve the best result.
ServiceNow CIS-ITSM Exam Summary:
Exam Name | ServiceNow Certified Implementation Specialist - IT Service Management |
Exam Code | CIS-ITSM |
Exam Fee | USD $450 |
Exam Duration | 130 Minutes |
Number of Questions | 60 |
Passing Score | Pass / Fail |
Format | Multiple Choice Questions |
Books / Trainings |
ServiceNow ITSM Fundamentals ServiceNow ITSM Implementation |
Schedule Exam | Webassessor |
Sample Questions | ServiceNow CIS-IT Service Management Exam Sample Questions and Answers |
Practice Exam | ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) Practice Test |
ServiceNow IT Service Management Implementation Specialist Syllabus Topics:
Topic | Weights |
---|---|
Incident Management | 25% |
Problem Management | 15% |
Change and Release Management | 25% |
Service Portfolio Management | 5% |
Service Catalog and Request Management | 25% |
Configuration Management Database | 5% |
Both ServiceNow and veterans who’ve earned multiple certifications maintain that the best preparation for a ServiceNow CIS-ITSM professional certification exam is practical experience, hands-on training and practice exam. This is the most effective way to gain in-depth understanding of ServiceNow CIS-IT Service Management concepts. When you understand techniques, it helps you retain ServiceNow IT Service Management Implementation Specialist knowledge and recall that when needed.